Last week, I was reminded of how hard it must be to be a buyer of enterprise
software these days especially Application Performance Management (APM)
software. It all started with an innocent request from one of our channel
account managers at INETCO:...
INETCO Systems Limited, a provider of transaction-based application
performance monitoring solutions, today announced Transaction Junction, a
subsidiary of Blue Label Telecoms (JSE:BLU), has chosen INETCO Insight to
improve operational efficiency and gain better visibility into the customer
experience. Blue Label Telecoms will also use INETCO Insight to monitor its
mobile pre-paid air time program currently being rolled out in thousands of
retail locations across Africa, Mexico, India and China.
Transaction Junction provides electronic funds transfer (EFT) and a wide
variety of... (more)
INETCO today announced the release of INETCO Insight 5.3. This release
contains new features that make it easier and faster for IT operations teams
to isolate enterprise service issues in service-oriented architecture (SOA)
applications deployed within private, public, and hybrid cloud
environments. Version 5.3 is available for testing and purchase
It should come as no surprise that more and more organizations are focused on
meeting customer service expectations, guaranteeing end-to-end business
process delivery and modernizing their IT infrastructures. But what does
this mean for IT operations teams?
If we approach this question using an iceburg analogy, the tip would probably
be an easy observation, such as “IT operations needs to adopt a
business-centric way of thinking.” But dealing with all the change that
needs to occur beneath the surface of this statement is what can sink or
float an organization. IT operations te... (more)
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