Every Transaction Tells a Story

Stacy Gorkoff

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Top Stories by Stacy Gorkoff

Last week, I was reminded of how hard it must be to be a buyer of enterprise software these days – especially Application Performance Management (APM) software.  It all started with an innocent request from one of our channel account managers at INETCO:... ... (more)

In the Vodafone xone at GMIC - 3-minute video interview with INETCO

As a strategic Vodafone xone partner, INETCO showcased INETCO Insight at the Global Mobile Internet Conference (GMIC) in San Francisco. In a 3-minute video INETCO's VP of Strategic Marketing, Stacy Gorkoff, discusses the benefits of Vodafone xone partnership, and how INETCO Insight can be used to monitor application performance and transactions,including those within the testing network at the Vodafone xone, in Vodafone's M-Pesa money transfer service, and as well as their fixed mobile provisioning system (provisioning portal). For more information on becoming an INETCO partner,... (more)

Transaction Junction and Blue Label Telecoms Select INETCO Insight

INETCO Systems Limited, a provider of transaction-based application performance monitoring solutions, today announced Transaction Junction, a subsidiary of Blue Label Telecoms (JSE:BLU), has chosen INETCO Insight to improve operational efficiency and gain better visibility into the customer experience.  Blue Label Telecoms will also use INETCO Insight to monitor its mobile pre-paid air time program currently being rolled out in thousands of retail locations across Africa, Mexico, India and China. Transaction Junction provides electronic funds transfer (EFT) and a wide variety of... (more)

INETCO Releases INETCO Insight Application Performance Monitoring Software for the Cloud

INETCO today announced the release of INETCO Insight 5.3.  This release contains new features that make it easier and faster for IT operations teams to isolate enterprise service issues in service-oriented architecture (SOA) applications deployed within private, public, and hybrid cloud environments.  Version 5.3 is available for testing and purchase immediately. ... (more)

Paddling Through Murky APM Waters

It should come as no surprise that more and more organizations are focused on meeting customer service expectations, guaranteeing end-to-end business process delivery and modernizing their IT infrastructures.  But what does this mean for IT operations teams? If we approach this question using an iceburg analogy, the tip would probably be an easy observation, such as “IT operations needs to adopt a business-centric way of thinking.” But dealing with all the change that needs to occur beneath the surface of this statement is what can sink or float an organization. IT operations te... (more)