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Every Transaction Tells a Story

Stacy Gorkoff

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Top Stories by Stacy Gorkoff

It should come as no surprise that more and more organizations are focused on meeting customer service expectations, guaranteeing end-to-end business process delivery and modernizing their IT infrastructures.  But what does this mean for IT operations teams? If we approach this question using an iceburg analogy, the tip would probably be an easy observation, such as “IT operations needs to adopt a business-centric way of thinking.” But dealing with all the change that needs to occur beneath the surface of this statement is what can sink or float an organization. IT operations teams need to start breaking down the internal silos, and learn to paddle their canoe in the same direction.  They need to figure out a whole new approach to IT management with challenges that range from how best to work with emerging IT teams responsible for virtual or Cloud-based environment... (more)

Transaction Junction and Blue Label Telecoms Select INETCO Insight

INETCO Systems Limited, a provider of transaction-based application performance monitoring solutions, today announced Transaction Junction, a subsidiary of Blue Label Telecoms (JSE:BLU), has chosen INETCO Insight to improve operational efficiency and gain better visibility into the customer experience.  Blue Label Telecoms will also use INETCO Insight to monitor its mobile pre-paid air time program currently being rolled out in thousands of retail locations across Africa, Mexico, India and China. Transaction Junction provides electronic funds transfer (EFT) and a wide variety of... (more)

INETCO Releases INETCO Insight Application Performance Monitoring Software for the Cloud

INETCO today announced the release of INETCO Insight 5.3.  This release contains new features that make it easier and faster for IT operations teams to isolate enterprise service issues in service-oriented architecture (SOA) applications deployed within private, public, and hybrid cloud environments.  Version 5.3 is available for testing and purchase immediately. ... (more)

Webinar: Three Key Requirements for IT Operations Analytics

[caption id="attachment_1816" align="alignleft" width="300"] Learn how to harness your Big Data with ITOA. Register for the August 13th Webinar[/caption]Having trouble harnessing all your Big Data? The convergence of SOA, virtualization, cloud computing... ... (more)

Netstream Makes Cloud Applications Run Better Claims INETCO

Infrastructure management vendor INETCO has launched INETCO Netstream for Splunk, which aims to solve one of the emerging problems of cloud computing. The Canadian vendor created the app so that transactional data could be fed into Splunk’s data analytics platform. By capturing transaction timings and network address data from web and app servers, Java and .Net middleware components and database servers, the system avoids the need for agents, scripting or custom log file development. ... (more)