Every Transaction Tells a Story

Stacy Gorkoff

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Top Stories by Stacy Gorkoff

When providing payment processing services for banks and credit unions, you understand how integral it is to ensure service consistency. You also know that when (inevitably) there is a performance slowdown, the problem must be isolated and addressed quickly... ... (more)

Sinergia Case Study - Expanding Service Offerings with NCR and INETCO

Earlier this week, INETCO and NCR shared with the world how Italian banking services provider, Sinergia, has taken the quantum leap to achieve one-stop, end-to-end visibility into their ATMs, transaction data and growing financial network. This is a really... ... (more)

AMQP: The new king of middleware messaging

The standardization of AMQP signals the death knell for proprietary messaging systems. Large end users have signaled by their participation in the AMQP standards group—and their use of products developed with the protocol—that they are tired of being held hostage to proprietary messaging systems. Even if AMQP does not itself end up being the ultimate messaging standard, the word is out that the way to connect services is by open standards. Translation: If vendors do not want to use AMQP, they still need to be ready to propose an alternate open standard. Proprietary me... (more)

My "2 hour" project: Creating an RFP for APM Tools

Last week, I was reminded of how hard it must be to be a buyer of enterprise software these days – especially Application Performance Management (APM) software.  It all started with an innocent request from one of our channel account managers at INETCO:... ... (more)

Transaction Junction - A Story About APM & Service Delivery

I would like to share a case study on how Transaction Junction improved operational efficiency, service delivery, and the end customer experience.Transaction Junction is a subsidiary of one of the largest providers of prepaid air time in the world... ... (more)