All across Africa, we see the rapid expansion and adoption of new banking
services and channels. In 2014, mobile banking applications will continue to
be the fastest growing consumer access point for financial services. We also
expect to see a proliferation of physical ATMs. With more mobile device and
ATM availability, we foresee greater interconnectivity between the two.
Brad Zaytsoff, Director of Marketing for INETCO, shares his predictions for
2014 and what lies ahead for transaction banking in Africa.
Read the top 2011 Predictions from various transaction processing leaders
such as INETCO.
INETCO Systems Limited, a provider of transaction-based application
performance monitoring solutions, today announced Transaction Junction, a
subsidiary of Blue Label Telecoms (JSE:BLU), has chosen INETCO Insight to
improve operational efficiency and gain better visibility into the customer
experience. Blue Label Telecoms will also use INETCO Insight to monitor its
mobile pre-paid air time program currently being rolled out in thousands of
retail locations across Africa, Mexico, India and China.
Transaction Junction provides electronic funds transfer (EFT) and a wide
variety of... (more)
It should come as no surprise that more and more organizations are focused on
meeting customer service expectations, guaranteeing end-to-end business
process delivery and modernizing their IT infrastructures. But what does
this mean for IT operations teams?
If we approach this question using an iceburg analogy, the tip would probably
be an easy observation, such as “IT operations needs to adopt a
business-centric way of thinking.” But dealing with all the change that
needs to occur beneath the surface of this statement is what can sink or
float an organization. IT operations te... (more)
I recently moderated a webinar where Loki Jorgenson, a technical advisor to
INETCO, did an outstanding job of answering this question.
The take-away goods:
According to a recent report by Trac Research comparing infrastructure
approaches to transactional approaches - 81% of companies still focus on
infrastructure reports, with only 39% adopting application transaction views
on application performance. Yet times to resolve issues arising in
multi-tiered application environments took 112 minutes on average using an
infrastructure approach to solve the problem, compared to 31 minute... (more)