It should come as no surprise that more and more organizations are focused on
meeting customer service expectations, guaranteeing end-to-end business
process delivery and modernizing their IT infrastructures. But what does
this mean for IT operations teams?
If we approach this question using an iceburg analogy, the tip would probably
be an easy observation, such as “IT operations needs to adopt a
business-centric way of thinking.” But dealing with all the change that
needs to occur beneath the surface of this statement is what can sink or
float an organization. IT operations teams need to start breaking down the
internal silos, and learn to paddle their canoe in the same direction. They
need to figure out a whole new approach to IT management with challenges that
range from how best to work with emerging IT teams responsible for virtual or
Cloud-based environment... (more)
INETCO Systems Limited, a provider of transaction-based application
performance monitoring solutions, today announced Transaction Junction, a
subsidiary of Blue Label Telecoms (JSE:BLU), has chosen INETCO Insight to
improve operational efficiency and gain better visibility into the customer
experience. Blue Label Telecoms will also use INETCO Insight to monitor its
mobile pre-paid air time program currently being rolled out in thousands of
retail locations across Africa, Mexico, India and China.
Transaction Junction provides electronic funds transfer (EFT) and a wide
variety of... (more)
INETCO today announced the release of INETCO Insight 5.3. This release
contains new features that make it easier and faster for IT operations teams
to isolate enterprise service issues in service-oriented architecture (SOA)
applications deployed within private, public, and hybrid cloud
environments. Version 5.3 is available for testing and purchase
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Infrastructure management vendor INETCO has launched INETCO Netstream for
Splunk, which aims to solve one of the emerging problems of cloud computing.
The Canadian vendor created the app so that transactional data could be fed
into Splunk’s data analytics platform. By capturing transaction timings
and network address data from web and app servers, Java and .Net middleware
components and database servers, the system avoids the need for agents,
scripting or custom log file development.